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Privacy Policy

Effective date: [03/12/25]

This Privacy Policy explains how Woodside Studios Inc. LLP (“Woodside Studios”, “we”, “us”, “our”) collects, uses, and protects your personal information when you visit woodsidestudios.uk and any related pages, booking forms, stores, or services (the “Site”).

We are committed to handling your information fairly, lawfully, and transparently in line with UK data protection law, including the UK GDPR and Data Protection Act 2018.

1. Who we are and how to contact us

Data controller:
Woodside Studios Inc. LLP
London, United Kingdom

If you have any questions about this Privacy Policy or how we use your data, you can contact us at:
Email: woodsidestudiosuk@gmail.com

You also have the right to raise concerns with the UK Information Commissioner’s Office (ICO) at any time.

2. What personal data we collect

The type of information we collect depends on how you use the Site and our services. This may include:

2.1 Information you provide directly

  • Contact details – name, email address, phone number, social handles

  • Booking details – service type (recording, mixing, music video, etc), preferred dates and times, project information

  • Account details (if applicable) – login email and password (passwords are stored in encrypted form by our platform provider)

  • Purchase details – billing address, delivery address, order history for beats, services, and merch

  • Content you send us – links to your music, files you upload, notes about your project, messages via forms or chat

  • Marketing preferences – whether you want to receive updates from us

2.2 Information collected automatically

When you use the Site we may automatically collect:

  • Device and browser data – IP address, browser type, operating system, language settings

  • Usage data – pages visited, clicks, time spent on pages, referring URLs

  • Approximate location based on your IP address

This is usually collected via cookies and similar technologies, for example for analytics and site performance.

2.3 Information from third parties

We may receive limited information from:

  • Payment providers – confirmation that payment was completed, last 4 digits of card, payment method type

  • Social platforms and streaming services – if you interact with embedded content or social sign in

  • Email marketing / CRM tools – engagement data such as opens and clicks

3. How we use your personal data and legal bases

We only use your personal data when we have a valid legal reason to do so. Typical purposes and legal bases include:

3.1 To provide our services and run the Site

  • Managing bookings for recording sessions, “One Song One Session”, mixing, video and cover art services

  • Processing orders for beats, digital products and merch

  • Creating and managing any user accounts

  • Communicating with you about your bookings, orders, or support requests

Legal basis: performance of a contract, or steps taken at your request before entering a contract.

3.2 To manage payments and prevent fraud

  • Processing payments and issuing receipts

  • Verifying payment details with payment providers

  • Detecting or investigating potential fraudulent or abusive activity

Legal basis: performance of a contract, legal obligation, and our legitimate interests in preventing fraud.

3.3 To improve our services and website

  • Monitoring how people use the Site

  • Troubleshooting, testing, and improving layouts, features, and performance

  • Analysing anonymised or aggregated data for business insights

Legal basis: our legitimate interests in running and developing our business, provided this does not override your rights.

3.4 Marketing and updates

  • Sending you emails about new beats, services, offers, events, or studio updates

  • Customising marketing content that may be more relevant to you

Legal basis: your consent, where required, or our legitimate interests in promoting our services where the law allows. You can opt out at any time by using the unsubscribe link or contacting us.

3.5 Legal and compliance

  • Responding to legal requests or lawful orders

  • Keeping records required by tax or accounting rules

  • Handling complaints and enforcing our terms

Legal basis: legal obligation and our legitimate interests in defending our rights.

4. Cookies and similar technologies

We use cookies and similar technologies to:

  • Make the Site work properly

  • Remember your preferences

  • Analyse traffic and usage

  • Support embedded content, for example audio and video players

Some cookies are essential for the Site to function. Others are optional and may require your consent depending on the region you visit from. You can manage cookies through your browser settings, and where available via any cookie banner or settings tool on the Site.

5. Sharing your personal data

We do not sell your personal data. We may share it with:

5.1 Service providers (processors)

Trusted third parties who help us run the Site and deliver our services, for example:

  • Website hosting and platform provider – for example Wix.com Ltd or similar

  • Payment processors – such as card payment gateways or digital wallets

  • Email and marketing tools – newsletter platforms, CRM

  • Analytics providers – to understand how the Site is used

  • IT, security, and support providers

These providers only process your information on our instructions and are bound by data protection obligations.

5.2 Other recipients

We may also share data:

  • With professional advisers, for example accountants or legal advisers

  • With law enforcement or regulators where we are required to do so

  • With another organisation in connection with a business sale, merger, or restructuring, but only where it is lawful

6. International transfers

Some of our service providers may be located outside the UK or the European Economic Area. Where this happens we will take steps to ensure your data remains protected, for example by using approved contractual safeguards or relying on an adequacy decision where applicable

7. How long we keep your data

We keep your personal data only for as long as necessary for the purposes described in this policy, including:

  • Bookings and order records – generally up to 6 years for tax and accounting rules

  • Marketing data – until you unsubscribe or your data becomes inactive for a reasonable period

  • Project files – for as long as agreed with you or as needed to provide follow up services, subject to storage limits and space

When we no longer need your data, we will delete or anonymise it securely.

8. Your rights

Under UK data protection law you have a number of rights in relation to your personal data. These include:

​

  • Right of access – to receive a copy of the personal data we hold about you

  • Right to rectification – to correct inaccurate or incomplete data

  • Right to erasure – to ask us to delete your data in certain circumstances

  • Right to restrict processing – to ask us to limit how we use your data

  • Right to object – to object to certain types of processing, including direct marketing

  • Right to data portability – to receive your data in a structured, commonly used format and transfer it to another provider where applicable

  • Right to withdraw consent – where we rely on consent, you can withdraw it at any time

To exercise any of these rights, contact us at woodsidestudiosuk@gmail.com. We may need to verify your identity before responding.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you are unhappy with how we use your data. Further information is available on the ICO website.

9. Children

Our Site and services are aimed at adults and professional clients. We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal data, please contact us so we can delete it where appropriate.

10. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. No system is completely secure, but we work to keep your data safe using industry standard safeguards and by limiting access to those who need it.

11. Third party links and embedded content

The Site may contain links to third party websites or services, including embedded players (for example Spotify, YouTube, or social media). These third parties have their own privacy policies and we are not responsible for their content or practices. You should review those policies when you visit their sites or use their services

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will change the “Effective date” at the top of this page. Significant changes may also be communicated by email or on the Site.

You should check this page periodically to make sure you are happy with any changes.

13. How to contact us about privacy

If you have any questions, concerns, or requests about this Privacy Policy or your personal data, you can contact us at:

Woodside Studios Inc. LLP
Email: woodsidestudiosuk@gmail.com

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